lime-crm - Problems accessing Lime CRM for some customers – Incident details

Experiencing partial outage

Problems accessing Lime CRM for some customers

Monitoring
Major outage
Started about 2 hours ago

Affected

Lime CRM

Major outage from 5:29 AM to 12:00 AM

Web Client

Major outage from 5:29 AM to 12:00 AM

API

Major outage from 5:29 AM to 12:00 AM

Desktop Client

Major outage from 5:29 AM to 12:00 AM

Database Designer

Major outage from 5:29 AM to 12:00 AM

Lime BI

Major outage from 5:29 AM to 12:00 AM

Updates
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the problem and are working on a solution.

    Only a small subset of applications are affected, but these are still unreachable.