lime-crm - Status Page

Experiencing partial outage

Problems accessing Lime CRM for some customers
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the problem and are working on a solution.

    Only a small subset of applications are affected, but these are still unreachable.

SMS not sending via marketing platform (LinkMobility outage)
  • Monitoring
    Monitoring

    LinkMobility is operational again and we are monitoring the situation.

  • Update
    Update

    Partial SMS outage ongoing. Deliverability is operator-dependent due to issue on LinkMobility side.

  • Identified
    Identified

    SMS sent out via the marketing platform aren’t getting through to LinkMobility due to an issue on their end: https://status.linkmobility.com/incidents/3pv0521w3zq1

Lime Marketing service connectivity issues
  • Monitoring
    Monitoring

    We have completed configuration optimizations on our database infrastructure to address the recent availability issues. Systems are operating normally and we are monitoring performance closely.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.

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