lime-crm - Notice history

Experiencing partial outage

Notice history

Jun 2026

Problems accessing Lime CRM for some customers
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the problem and are working on a solution.

    Only a small subset of applications are affected, but these are still unreachable.

Lime CRM, unplanned maintenance
  • Completed
    June 23, 2026 at 10:00 PM
    Completed
    June 23, 2026 at 10:00 PM
    Maintenance has completed successfully
  • In progress
    June 23, 2026 at 8:00 PM
    In progress
    June 23, 2026 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 23, 2026 at 12:07 PM
    Planned
    June 23, 2026 at 12:07 PM

    We need to carry out unplanned maintenance to ensure stability. Most applications will be unaffected, but some may notice disruptions during the maintenance window.

SMS not sending via marketing platform (LinkMobility outage)
  • Monitoring
    Monitoring

    LinkMobility is operational again and we are monitoring the situation.

  • Update
    Update

    Partial SMS outage ongoing. Deliverability is operator-dependent due to issue on LinkMobility side.

  • Identified
    Identified

    SMS sent out via the marketing platform aren’t getting through to LinkMobility due to an issue on their end: https://status.linkmobility.com/incidents/3pv0521w3zq1

Lime Marketing emergency maintenance
  • Completed
    June 16, 2026 at 9:00 PM
    Completed
    June 16, 2026 at 9:00 PM
    Maintenance has completed successfully
  • In progress
    June 16, 2026 at 8:00 PM
    In progress
    June 16, 2026 at 8:00 PM
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 10:54 AM
    Planned
    June 16, 2026 at 10:54 AM

    We are planning emergency maintenance in response to the availability issues currently being experienced. Services will not be down for the entire window but may be temporarily unavailable during restarts.

Lime Marketing service connectivity issues
  • Monitoring
    Monitoring

    We have completed configuration optimizations on our database infrastructure to address the recent availability issues. Systems are operating normally and we are monitoring performance closely.

  • Update
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating
    We are currently investigating this incident.

May 2026

Lime Marketing unavavilable
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Services are currently back up. We're still looking into the root cause

  • Investigating
    Investigating

    We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

Apr 2026

No notices reported this month

Apr 2026 to Jun 2026

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