lime-crm - Notice history

All systems operational

Notice history

Aug 2026

Lime CRM Upcoming Scheduled Maintenance
  • Completed
    August 27, 2026 at 7:54 PMUTC
    Completed
    August 27, 2026 at 7:54 PMUTC
    Maintenance has completed successfully.
  • In progress
    August 27, 2026 at 6:00 PMUTC
    In progress
    August 27, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    August 26, 2026 at 7:34 AMUTC
    Planned
    August 26, 2026 at 7:34 AMUTC
    Maintenance didn't start yet.
Lime BI update for Lime CRM Cloud customers
  • Completed
    August 21, 2026 at 11:22 AMUTC
    Completed
    August 21, 2026 at 11:22 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 21, 2026 at 11:00 AMUTC
    In progress
    August 21, 2026 at 11:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 21, 2026 at 10:45 AMUTC
    Planned
    August 21, 2026 at 10:45 AMUTC

    We're applying some follow-up security updates to the major update last week. Only minimal downtime is expected. Any disruptions beyond these short interruptions will be posted here. If you experience any other issues, please reach out to our support team.

    Thank you for your patience.

Lime BI maintenance
  • Completed
    August 14, 2026 at 1:14 PMUTC
    Completed
    August 14, 2026 at 1:14 PMUTC

    Maintenance has completed successfully and all Lime BI applications are fully operational.

  • Update
    August 14, 2026 at 12:07 PMUTC
    Update
    August 14, 2026 at 12:07 PMUTC

    A small number of Lime BI applications are currently experiencing prolonged downtime following today's upgrade. Our team is actively working to restore them as quickly as possible.

    We'll post another update here as soon as we have more to share. Thank you for your patience.

  • In progress
    August 13, 2026 at 11:30 AMUTC
    In progress
    August 13, 2026 at 11:30 AMUTC
    Maintenance is now in progress
  • Planned
    August 13, 2026 at 11:05 AMUTC
    Planned
    August 13, 2026 at 11:05 AMUTC

    We are upgrading Lime BI for Lime CRM Cloud customers to apply important updates.

    During the upgrade, Lime BI may experience short periods of downtime. Any disruptions beyond the expected short downtimes will be posted here. Please reach out to our support team if you experience any other disruptions.

    Thank you for your patience.

Jul 2026

Lime CRM Upcoming Scheduled Maintenance
  • Completed
    July 02, 2026 at 6:51 PMUTC
    Completed
    July 02, 2026 at 6:51 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 02, 2026 at 6:00 PMUTC
    In progress
    July 02, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 24, 2026 at 12:05 PMUTC
    Planned
    June 24, 2026 at 12:05 PMUTC

    We will be performing scheduled maintenance to update our infrastructure.
    During this window, services will be temporarily unavailable.

Jun 2026

Problems accessing Lime CRM for some customers
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the problem and are working on a solution.

    Only a small subset of applications are affected, but these are still unreachable.

Lime CRM, unplanned maintenance
  • Completed
    June 23, 2026 at 10:00 PMUTC
    Completed
    June 23, 2026 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 23, 2026 at 8:00 PMUTC
    In progress
    June 23, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 23, 2026 at 12:07 PMUTC
    Planned
    June 23, 2026 at 12:07 PMUTC

    We need to carry out unplanned maintenance to ensure stability. Most applications will be unaffected, but some may notice disruptions during the maintenance window.

SMS not sending via marketing platform (LinkMobility outage)
  • Resolved
    UTC
    Resolved

    LinkMobility is operational again

  • Update
    UTC
    Update

    Partial SMS outage ongoing. Deliverability is operator-dependent due to issue on LinkMobility side.

  • Identified
    UTC
    Identified

    SMS sent out via the marketing platform aren’t getting through to LinkMobility due to an issue on their end: https://status.linkmobility.com/incidents/3pv0521w3zq1

Lime Marketing emergency maintenance
  • Completed
    June 16, 2026 at 9:00 PMUTC
    Completed
    June 16, 2026 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 16, 2026 at 8:00 PMUTC
    In progress
    June 16, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 10:54 AMUTC
    Planned
    June 16, 2026 at 10:54 AMUTC

    We are planning emergency maintenance in response to the availability issues currently being experienced. Services will not be down for the entire window but may be temporarily unavailable during restarts.

Lime Marketing service connectivity issues
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have completed configuration optimizations on our database infrastructure to address the recent availability issues. Systems are operating normally and we are monitoring performance closely.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

Jun 2026 to Aug 2026

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