lime-crm - Notice history

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Notice history

View current status

Jul 2026

JUL2
Lime CRM Upcoming Scheduled Maintenance
CompletedMaintenance51 minutes
  • Completed
    July 02, 2026 at 6:51 PMUTC
    Completed
    July 02, 2026 at 6:51 PMUTC
    Maintenance has completed successfully.
  • In progress
    July 02, 2026 at 6:00 PMUTC
    In progress
    July 02, 2026 at 6:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 24, 2026 at 12:05 PMUTC
    Planned
    June 24, 2026 at 12:05 PMUTC

    We will be performing scheduled maintenance to update our infrastructure.
    During this window, services will be temporarily unavailable.

Jun 2026

Problems accessing Lime CRM for some customers
ResolvedMajor outage4 hours 2 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the problem and are working on a solution.

    Only a small subset of applications are affected, but these are still unreachable.

JUN23
Lime CRM, unplanned maintenance
CompletedMaintenance2 hours
  • Completed
    June 23, 2026 at 10:00 PMUTC
    Completed
    June 23, 2026 at 10:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 23, 2026 at 8:00 PMUTC
    In progress
    June 23, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 23, 2026 at 12:07 PMUTC
    Planned
    June 23, 2026 at 12:07 PMUTC

    We need to carry out unplanned maintenance to ensure stability. Most applications will be unaffected, but some may notice disruptions during the maintenance window.

SMS not sending via marketing platform (LinkMobility outage)
ResolvedMajor outage7 hours 1 minute
  • Resolved
    UTC
    Resolved

    LinkMobility is operational again

  • Update
    UTC
    Update

    Partial SMS outage ongoing. Deliverability is operator-dependent due to issue on LinkMobility side.

  • Identified
    UTC
    Identified

    SMS sent out via the marketing platform aren’t getting through to LinkMobility due to an issue on their end: https://status.linkmobility.com/incidents/3pv0521w3zq1

JUN16
Lime Marketing emergency maintenance
CompletedMaintenance1 hour
  • Completed
    June 16, 2026 at 9:00 PMUTC
    Completed
    June 16, 2026 at 9:00 PMUTC
    Maintenance has completed successfully
  • In progress
    June 16, 2026 at 8:00 PMUTC
    In progress
    June 16, 2026 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 10:54 AMUTC
    Planned
    June 16, 2026 at 10:54 AMUTC

    We are planning emergency maintenance in response to the availability issues currently being experienced. Services will not be down for the entire window but may be temporarily unavailable during restarts.

Lime Marketing service connectivity issues
Resolved335 hours 14 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have completed configuration optimizations on our database infrastructure to address the recent availability issues. Systems are operating normally and we are monitoring performance closely.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

May 2026

Lime Marketing unavavilable
ResolvedMajor outage44 hours 4 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Services are currently back up. We're still looking into the root cause

  • Investigating
    UTC
    Investigating

    We're currently aware of the issue and are investigating the cause. We will provide further updates as we have them.

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